Tuesday, 4 June 2013

Basic Principles in Applying Effective Communication Skills.

Assalamualaikum WBT,

How do you do? I am so very sorry for writing this late, I just get the ideas to write, so, here I am, writing again. 

Well, for this entry, I am not going to write about language, but I am going to write about Communication. Yes, effective communication. I did learn on communication during my uni life. Yes. Communication is important but effective communication far more important than just communicate. 

Alright, there are several things that we need to know when we want to communicate effectively. 

1. Start any conversation with warm sincere smiles on the face.

How to make warm sincere smiles? Hey, use your phone camera or mirror that you have with you all the time to practice. Practice makes perfect right? Smile always the perfect tool to start a conversation, with smiling we would easily know that the person who we want to talk with is a good human being. That would be the first impression, at least. 

Well, let say you want to talk to a person in front of you. But then, you do not know what would be the topic to talk about. First thing that you need to do is, smile. That would create the biggest magic ever, then, you need to look at his/her appearance or look at her/his preference. Who knows that his/her preferences might be the same with you right? Then, start talking girl. 

2. A greeting with a proper handshake.

That smile you gave in the beginning is already great, but please, do not shake like you want to sign a three million contracts. Please, you barely know the person that you want to talk with *apply this to strangers them, but you use a big physical contact. Hey, this is not rugby. Take note people. The best way to make a handshake is to actually practice with shake your own hand. Feel your grip and if you think that your grip is too tight, so, do think that other people could bear your bear grip handshake? Think back okay? The proper handshake would be best described as a slightly downwards position, handgrip with a light-firm effect. 

3. The eyes and ears.

Your eyes and ears actually the biggest advantages and could be also be your biggest disadvantages. Why? Please, when you communicate with people, do not look other way, or make other people uncomfortable. Why? Like you were talking but then, other people were looking at other things and not you. What do you feel? Ashamed? Wondering? Angry? So, that would other people feel when you do the same.

Listen and hear others, trust me, they will listen and hear you too. 

4. Respect and trust.

Respect and trust always be the best tool in communicate effectively. Why? When you respect others, people will respect you back, but, when you talk bad about others, eventually, people will know you colours. 

Trust actually comes from your very words. So, please separate things that want to share and things that you need to keel for yourself. Do not be plastic, why? Because, eventually, people do not want plastic to ruin the environment. Be like a tree, see everything and shades other people. *what the heck I am talking about? Well, you got the point right? So, next! 

5. Always start with positive thought in mind.

Yes, it is actually really hard to do this, why? Because, not all people has fresh start everyday right? What ever it is, at least try to be positive mind okay? Yes, its hard but it is not impossible. 

6. Remember names.

This is actually a very hard thing to do. Why? If you are like me, I am a person who has good imaginary mind, I tend to remember faces rather than names. So, well, it is not like we have to describe people using their faces but at least, try to remember their names. If its hard to do, try to ask other people on their nicknames or, try to put one great name to remember their nicknames. For example, you friend's name is Heidi and try to take one unique character about her and put that to her name and see how it goes. It its did not work, just use 'darling', or 'honey', or 'sister' or anything else, meanwhile you'd better look for their names, okay? Do not hesitate to ask about their personal too, who knows it can be the trigger point to remember their names.

7. Thank you.

Say thank you. That would conclude EVERYTHING. It shows how mature your are and how good your are to people. But remember to watch out your tone when say 'thank you', it is an easy word to say but with using different tones, it would easily kill the mood. Sincere tone and sarcastic tone is actually very different tones. Please, take note, okay? as usual, practice makes perfect.

Well, that is all for now. Thank you to Uzaimah binti Ahmad Nizam for writing very nice articles. Her column is Communication English, VARSITI. Love her column, she helped me a lot. 

Assalamualaikum WBT,

p/s: we Moslem, can start with 'Assalamualaikum' to start a conversation, that would be best tool. Yes.

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